Refund policy

Refund & Cancellation Policy

Thank you so much for your order!

Please note that all sales are final, and we’re unable to offer returns or exchanges at this time.

We want you to be completely satisfied with your purchase. If you have any questions about your order, our policy, or need assistance for any reason, please reach out to us at nicole@hitthehaypyjamas.ca

we’re always happy to help! 

We appreciate your support and understanding.

-Nicole
Hit The Hay Pyjamas

Order Cancellations

If you need to cancel an order before it has shipped, please contact us as soon as possible.
Email: nicole@hitthehaypyjamas.ca

We will do our best to accommodate your request if the order has not yet been processed or shipped.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, please reach out to us within 48 hours of delivery so we can make it right.